Call caption phone

CaptionCall - Life if Calling

Captioned Telephones for People with Hearing Loss

CaptionCall - Life if Calling

Captioned Telephones for People with Hearing Loss

Do you or someone you know have trouble hearing on the telephone? With CaptionCall you can understand every word of every phone call. Its large, easy-to-read screen quickly displays written captions of what your callers say. That means you can get more from your conversations—and from life. 

Download a Voucher for a FREE CaptionCall Phone


  • Easy to use
  • Large 7'' screen
  • Silkscroll™ captioning
  • Adjustable text sizes
  • Customizable audio
  • Elegant design
  • Touchscreen interface
  • Ability to save captions

How CaptionCall Works

CaptionCall is similar to captioned television, but only available to people with hearing loss. It uses cutting-edge technology to display written, nearly instant captions. Here’s how it works:

1. The CaptionCall user presses the “Captions On” button to connect to captioning service.
2. The CaptionCall user hears the caller’s voice over a standard phone line.
3. The CaptionCall phone sends the caller’s voice to the CaptionCall service via an Internet connection.
4. A Communications Assistant quickly converts the caller’s words to text using voice-recognition technology.
5. Captions are sent back to the CaptionCall phone display screen.

CaptionCall Phone

Who Needs CaptionCall?

Anyone who has trouble using the phone due to hearing loss is a good candidate for CaptionCall. Some people have difficulty hearing certain frequencies, such as a grandchild’s voice. Sometimes it is difficult to understand numbers and names. It can also be difficult to understand the conversation if the caller has a soft voice or the connection is bad. CaptionCall can help individuals with or without hearing aids.